{"id":21173,"date":"2025-01-28T11:01:07","date_gmt":"2025-01-28T11:01:07","guid":{"rendered":"https:\/\/popularreads.co\/house-of-masaba-onboards-moengage-to-drive-centralized-omnichannel-engagement\/"},"modified":"2025-01-28T11:01:07","modified_gmt":"2025-01-28T11:01:07","slug":"house-of-masaba-onboards-moengage-to-drive-centralized-omnichannel-engagement","status":"publish","type":"post","link":"https:\/\/popularreads.co\/?p=21173","title":{"rendered":"House of Masaba Onboards MoEngage to Drive Centralized Omnichannel Engagement"},"content":{"rendered":"<div class='booster-block booster-read-block'>\n                <div class=\"twp-read-time\">\n                \t<i class=\"booster-icon twp-clock\"><\/i> <span>Read Time:<\/span>2 Minute, 48 Second                <\/div>\n\n            <\/div><p style=\"line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\"><span lang=\"en-in\" dir=\"ltr\" xml:lang=\"en-in\"><strong>Bengaluru, January 28, 2025<\/strong><\/span>: House of Masaba, a renowned fashion and apparel brand, has adopted MoEngage as its customer engagement partner. Acquired by ABFRL (Aditya Birla Fashion and Retail) around 2.5 years ago, the brand has grown 5X in that period and is set to close in 2024 with a net ARR of Rs 150 Crores.\u00a0<\/span><\/p>\n<p style=\"line-height:1;margin-bottom:0px;margin-top:0px\">\u00a0<\/p>\n<p style=\"border-left-style:none;border-left-width:1px;border-right-style:none;border-right-width:1px;border-top-style:none;border-top-width:1px;line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\">With plans for an international market and category expansion, the brand clocked the need for a martech platform to enhance its customer engagement initiatives to match its growth pace.<\/span><\/p>\n<p style=\"border-left-style:none;border-left-width:1px;border-right-style:none;border-right-width:1px;border-top-style:none;border-top-width:1px;line-height:1;margin-bottom:0px;margin-top:0px\">\u00a0<\/p>\n<p style=\"border-left-style:none;border-left-width:1px;border-right-style:none;border-right-width:1px;border-top-style:none;border-top-width:1px;line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\">Prior to using MoEngage, House of Masaba utilized multiple marketing tools to drive its engagement initiatives, i.e., one each for email, WhatsApp, SMS and push notifications. \u00a0<\/span><\/p>\n<p style=\"border-left-style:none;border-left-width:1px;border-right-style:none;border-right-width:1px;border-top-style:none;border-top-width:1px;line-height:1;margin-bottom:0px;margin-top:0px\">\u00a0<\/p>\n<p style=\"border-left-style:none;border-left-width:1px;border-right-style:none;border-right-width:1px;border-top-style:none;border-top-width:1px;line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\">\u201cWe realized that our customer engagement initiatives were working somewhat in silos. So we wanted a martech platform that could become a one-stop solution for us to drive consistent communications across the board. MoEngage converges all the customer data and insights and presents them in a single unified view that helps us understand our customers deeply. This has also led to us enhancing our retention rates and driving customer loyalty\u201d, said <strong>Siddhartha Agarwal, Chief of Staff at House of Masaba. \u00a0 \u00a0<\/strong><\/span><\/p>\n<p style=\"border-left-style:none;border-left-width:1px;border-right-style:none;border-right-width:1px;border-top-style:none;border-top-width:1px;line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\">With MoEngage features like Merlin AI (MoEngage\u2019s generative AI engine), user analytics, <i>Flows<\/i>, Web push, and more, House of Masaba aims to drive contextual customer experiences.<\/span><\/p>\n<p style=\"border-left-style:none;border-left-width:1px;border-right-style:none;border-right-width:1px;border-top-style:none;border-top-width:1px;line-height:1;margin-bottom:0px;margin-top:0px\">\u00a0<\/p>\n<p style=\"border-left-style:none;border-left-width:1px;border-right-style:none;border-right-width:1px;border-top-style:none;border-top-width:1px;line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\">Commenting on the partnership, <strong>Mr. Venkat Thangi, Senior Director &#8211; Marketing at MoEngage<\/strong>, said, \u201cReplacing multiple point solutions with an agile martech platform is essential for driving operational efficiencies in today&#8217;s competitive environment. With minimal tech dependencies and a quick time-to-value, we at MoEngage have successfully assisted some of the largest consumer brands in achieving remarkable bottom-line results. We are excited to replicate this success with House of Masaba!\u201d \u00a0<\/span><\/p>\n<p style=\"border-style:none;border-width:1px;line-height:1;margin-bottom:0px;margin-top:0px\">\u00a0<\/p>\n<p style=\"line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\"><strong>About MoEngage:<\/strong><\/span><\/p>\n<p style=\"line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\">MoEngage is an insights-led customer engagement platform trusted by more than 1,350+ global consumer brands such as Adidas, Dominos, Nestle, Tanishq, Flipkart, Unilever, Samsung, Coca-cola, Starbucks, Birkenstock, Bisleri, Big Basket, Reliance Retail (Tira), Landmark Group, Lifestyle, Homecenter, Apparel Group, Max Hypermarket, More Supermarket, LIC, Karnataka Bank, IndusInd Bank, South India Bank, Thomas Cook, SOTC, Akasa Air, OYO, and more. MoEngage empowers marketers and product owners with insights into customer behavior and the ability to act on those insights to engage customers across the web, mobile, email, social, and messaging channels. Consumer brands across 35 countries use MoEngage to power digital experiences for over 1 billion customers every month. With offices in 13 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was recognized as a Customers\u2019 Choice Vendor in the 2022 Gartner Peer Insights \u2018Voice of the Customer\u2019 for the Multichannel Marketing Hubs Report and a Strong Performer in the Forrester WaveTM: Cross-Channel Marketing Hubs, Q1 2023 Evaluation. See how MoEngage\u2019s customer engagement platform can power your growth<\/span><\/p>\n<p style=\"line-height:1;margin-bottom:0px;margin-top:0px\">\u00a0<\/p>\n<p style=\"line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\"><strong>About House of Masaba:\u00a0<\/strong><\/span><\/p>\n<p style=\"line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\">House of Masaba, is Masaba\u2019s signature design language, which exudes a playful and experimental aura, defying stereotypes and transcending conventions, by blending innovative silhouettes with effortless sophistication. House of Masaba\u2019s portfolio encompasses diverse clothing lines, such as Indian wedding solutions, festive wear and luxe resort wear, which are all imbued with the brand&#8217;s distinctive hues, motifs, and aesthetics.<\/span><\/p>\n<p style=\"line-height:1;margin-bottom:0px;margin-top:0px\">\u00a0<\/p>\n<p style=\"line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\"><strong>For More Information:<\/strong><\/span><\/p>\n<p style=\"line-height:1;margin-bottom:0px;margin-top:0px\"><span style=\"font-family:Calibri;font-size:14.67px\">Pooja Poddar Jain, 9886748912, <\/span><a href=\"mailto:pooja@myobrandpartners.com\"><span style=\"color:#1155cc;font-family:Calibri;font-size:14.67px\"><u>pooja@myobrandpartners.com<\/u><\/span><\/a><\/p>\n        <div class=\"booster-block booster-reactions-block\">\n            <div class=\"twp-reactions-icons\">\n                \n                <div class=\"twp-reacts-wrap\">\n                    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Acquired by ABFRL (Aditya Birla Fashion and Retail) around 2.5 years ago, the brand has grown 5X in that period and is set to close in 2024 with a net ARR of Rs 150 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":21174,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[66],"tags":[],"class_list":["post-21173","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agency-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>House of Masaba Onboards MoEngage to Drive Centralized Omnichannel Engagement<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/popularreads.co\/?p=21173\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"House of Masaba Onboards MoEngage to Drive Centralized Omnichannel Engagement\" \/>\n<meta property=\"og:description\" content=\"Bengaluru, January 28, 2025: House of Masaba, a renowned fashion and apparel brand, has adopted MoEngage as its customer engagement partner. Acquired by ABFRL (Aditya Birla Fashion and Retail) around 2.5 years ago, the brand has grown 5X in that period and is set to close in 2024 with a net ARR of Rs 150 [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/popularreads.co\/?p=21173\" \/>\n<meta property=\"og:site_name\" content=\"Popular Reads\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-28T11:01:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/popularreads.co\/wp-content\/uploads\/2025\/01\/173806206872974842129.1738045714162_content_img.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" 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